Shipping Policy

HOTT ships all over the world.

HOTT aims to ship orders within 3 business days after receipt of payment. Tracking information will be available within 48 hours after the package ships. In case of special circumstances (abnormal address, abnormal transportation, etc.), we will contact you within 24 hours after receiving the order. 

Please confirm your information before the order is shipped. Order cancellation or order refund is not accepted during the transportation of the goods.

At present, HOTT has warehouses in China, the United States, the United Kingdom, Germany, and Japan. We will prefer to choose the available warehouse closest to your delivery address for shipment. We provide standard delivery and express delivery.​ *Local delivery is only applicable when local inventory is available, otherwise we will choose international delivery by default.

Shipping details:
Shipping Order Condition Shipping Fee Transport Time
International Express delivery $0.00–$500.00 $20.00 3-7 days
International Standard delivery $0.00–$74.99 Free 7- 28 days
International Standard delivery

 

$0.00– $75.00

Free 7 - 28 days

Local Express delivery 

(if available)

$0.00–$500.00 $10.00 2-7 days

Local Standard delivery

(if available)

$0.00–$75.00 Free 3 -10 days

Local Standard delivery

(if available)

Over $75.00 Free 3 -10 days
Shipment may take longer delivery due to the strict custom clearance/ peak season/ bad weather condition or other uncertain circumstances.

*Please note that these are estimated delivery times only, therefore HOTT is not guaranteeing delivery dates.

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

✈ ✈ ✈ ✈ ✈ You can track your order on https://www.17track.net/en

how to track

 

 

 

Back to the top